By Discover Telford, 12 October 2017, 13:30PM
The prestigious Gold Standard Accreditation was awarded by BDRC Continental – the UK’s largest independent research agency – and is directly based on event host feedback and how likely they are to recommend a venue for a conference or event.
Steven Essex, General Manager at Telford Hotel & Golf Resort, said: “Firstly I would like to congratulate everyone at Telford Hotel & Golf Resort on achieving the esteemed accreditation. The accolade is testament to the hard work our team delivers every day.
“It is important that we continue to cater to the evolving needs of event hosts and ensure that all of our customers have the best experience with us. The accreditation demonstrates the value of investing in our facilities and our commitment to offering the very best services for guests and we are delighted that this approach has been recognised by the event hosts themselves.”
QHotels, which owns Telford Hotel & Golf Resort, received a record-breaking 12 VenueVerdict Gold Standard Accreditations across the group, its highest number to date.
Earlier this year QHotels was named No.1 Large Group in VenueVerdict’s annual awards for the sixth consecutive year.
Natalie Wiseman, Client Services Manager at BDRC Continental said: “QHotels’ fantastic achievement this quarter once again demonstrates the group’s commitment to its customer offering. It’s great to see that drive filtering down into the individual hotels, especially those 12 hotels that received the Gold Standard accreditation in BDRC’s most recent announcement of winners.”
Telford Hotel & Golf Resort has a wide range of conference and event facilities, offering complete flexibility, with a focus on providing a personalised service. The hotel has 8 conference and events suites that can cater for boardroom style meetings for as few 2 people to conferences for up 300 delegates.
For more information about conferences and events at Telford Hotel & Golf Resort visit: https://www.qhotels.co.uk/our-locations/telford-hotel-golf-resort/